For over 75 years, Catholic Family and Community Services, has provided at little or no cost, a full spectrum of services to individuals who are oppressed, families who are in crisis and communities who are disenfranchised.

Located throughout the New Jersey Counties of Passaic, Morris and Sussex, we provide professionally based social services, including Behavioral Health Programs, Veterans Services, Children’s Programs, Senior and Aging Services and much more.

Resource Navigator— Passaic County (Grant Funded)

HOURS:

Full time, Non-exempt; hourly

Monday-Friday 8:30am-4:30pm

GENERAL SUMMARY:

The goal of the program is to provide a comprehensive and efficient defense against eviction to at-risk low-income renter households by interconnecting best practices in eviction prevention, resource navigation and diversion along with expanded access to legal advice or legal representation into a stronger, more flexible, better coordinated, and immediate wrap-around intervention.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Outreach to tenants who have received landlord –tenant notices based on new eviction filings.
2. Attend landlord-tenant court proceedings to directly assist eligible households’ rental assistance applications, eviction prevention household income certifications, access to legal services, mediation, homeless diversion, including rapid rehousing.
3. Meet face to face and/or virtually with clients. Determine client needs based on interview, develop a budget, develop Housing Stabilization Plan, provide housing stabilization services intended to meet basic essential needs.
4. Develop and maintain housing stabilization plan, case files and monthly statistical reports. Enter all client information into HMIS. Real-time regular reporting into HMIS of services provided, outreach and case outcomes. Timely submission of data collection and evaluation into HMIS-within 48 hours of contact.
5. To provide creative solutions to expediently prevent eviction.
6. Process direct client flex funds quickly and efficiently to pay necessary arrears to prevent eviction.
7. Maintaining regular communications with the office of Eviction Prevention.
8. Work independent with accuracy and complete adherence to policy and procedures.
9. Responsible for other duties that “may be assigned” from time to time to support the effective and efficient operation of Catholic Charities.

KNOWLEDGE, SKILLS AND ACTIVITIES:

1. College degree preferred; 1 year of related work experience.
2. Complete work with accuracy and meet deadlines.
3. Knowledge of community resources, rental assistance and homeless prevention programs.
4. Ability to utilize necessary technologies to provide and document services virtually.
5. Communicate effectively, both verbally and in-writing.
6. Basic computer and software skills and experience.
7. Preferably Bilingual Spanish

WORKING CONDITIONS:

• General office environment. Must adhere to COVID19 Pandemic Protocol, including use of PPE equipment, observe social distancing, working remotely and/or in the office on a rotated schedule.
• Valid driver’s license required.
• Local travel is required, as needed.
• Position is subject to grant availability.